1. Account Creation

By creating an account on ShopyLab, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to notify us immediately of any unauthorized use of your account or any other breach of security. ShopyLab will not be liable for any loss or damage arising from your failure to protect your account information.

2. Email Verification

Email verification is a critical requirement for using ShopyLab's publishing features:

• You must verify your email address within 30 days of registration.
• During this period, you can log in and work on your website but cannot publish it live.
• You can edit your email only once before verification to fix typos.
• After verification, your email becomes permanent and cannot be changed.
• Verification links expire after 24 hours. You can request a new link from your dashboard.

3. Account Termination & Ban Policy

To maintain platform integrity and prevent abuse, we enforce the following policies:

• First Offense: If you fail to verify within 30 days, your account will be terminated and all data will be removed.
• Second Offense: If you create a new account with the same email and fail to verify again, your account will be permanently banned.
• Permanently banned emails cannot be used to create any future accounts on ShopyLab.
• You will receive email notifications about termination and ban status.

4. Data Privacy & GDPR Compliance

We collect and process your data in accordance with our Privacy Policy and GDPR regulations. You have the right to:

• Access your personal data at any time
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Data portability to other services
• Withdraw consent for data processing

For any privacy-related requests, contact us at privacy@shopylab.com.

5. Acceptable Use Policy

When using ShopyLab, you agree to the following:

• You may not use ShopyLab for illegal activities or harmful content.
• You retain ownership of your content; we do not claim rights to your intellectual property.
• You are responsible for all content published on your website.
• You may not attempt to bypass security measures or access other users' data.
• You may not use ShopyLab to distribute malware, spam, or phishing content.

6. Payments, Refunds & Cancellation

• 14-Day Money-Back Guarantee: Full refund available within 14 days of purchase.
• Refunds are processed within 5-10 business days.
• You may cancel your subscription at any time from your account settings.
• No refunds are provided after 14 days from purchase.
• Free trial users are not charged and no refund applies.

7. Limitation of Liability

ShopyLab is provided "as is" without warranties of any kind. We don't guarantee that our services will be uninterrupted, error-free, or meet your specific requirements. To the maximum extent permitted by law, ShopyLab shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

8. Changes to Terms

We reserve the right to update these Terms at any time. We will notify you of any material changes via email or through the platform. Continued use of ShopyLab after changes constitutes acceptance of the updated Terms.

9. Contact Information

If you have any questions about these Terms, please contact us:

• legal@shopylab.com
• www.shopylab.com
• Silicon Valley, CA